TennisCourtside.com (the “Company,” “we,” “us,” or “our”) is a website that helps connect tennis enthusiasts, fans, players, coaches, event promoters, and manufacturers of tennis equipment and merchandise across various platforms, including online, in person, and via social media.
We collect personal information you choose to share with us and our partners for a number of reasons, the primary ones of which are so we can provide you with a more customized experience and so we can determine products and services that you might be interested in and bring those to your attention.
- Company website; which currently includes https://www.TennisCourtside.com; pages; sites; accounts; or channels accessible through any Internet or wireless enabled device (each, a “Website”);
- Company online platforms and related offerings;
By visiting the website or using the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Agreement.
You must be 18 or older to use our website or servces. Minors under 18 and at least 13 years of age are only permitted to use our Services through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. We do not knowingly collect or solicit Information from anyone under the age of 13 or knowingly allow such persons to register for the Service.
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for the Services. If you are under 13, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at privacy20[at]tenniscourtside.com.
By visiting or using the services, you will be providing us or allowing us to collect Information and also personally consent to the collection, use and transfer of your information under the terms of this policy.
- WHAT INFORMATION WE COLLECT
Information You Provide to Us
You don’t have to create an account to use our website. However, by visiting or using the links on the website or by attending a sponsored tennis events, we may collect a variety of information from you such as: name, birth date or age range, gender, and email or physical address. If you are paying for the service, standard payment and billing information is required. We do not require users to provide their race, ethnicity, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, sexual orientation or criminal record in their account. Please do not post or add personal data to your account that you would not want to be publicly available.
Depending on which services you choose to use, additional information may be collected and stored, if necessary in order for us to provide a particular service. Such information includes:
(i) biographical and professional information, association affiliation, demographic data, and financial information;
(ii) information responsive to polls or surveys, disclosed in applications for employment, or requested in order to provide information about our business, employment, products or services;
(iii) transactional information based on your activities on the Website;
(iv) shipping, ordering, billing and other similar information you provide to purchase or ship an item or service;
(v) community discussions, chats, dispute resolution, correspondence through the Website, and correspondence sent to us;
(vi) computer sign-on data, time and date data, statistics on page views, your IP address, your GPS location, the type of computing environment you use, and traffic to and from the Website (including data about you whenever you interact with the Website, such as when you search, click on links, send messages, make comments, replies or queries, and select best replies);
(vii) other technical information or data collected from Website traffic, including IP address and standard web log information and information gathered from cookies, beacons and other mechanisms;
(viii) supplemental or additional information we may request from you in the event previous information you’ve provided cannot be verified;
(ix) your content and any other information that you choose to make available via the Website or that other users of the Website share about you;
(x) information that you opened or otherwise interacted with an email and what email you opened or otherwise interacted with; and
(xi) other information that you voluntarily provide to us.
Information Collected Automatically By Us
Information from Third Parties and Advertisers
We work with third party advertisers, networks, and service providers who assist us in managing or providing the Service (e.g., payment processors) and who collect some of the information described above. These third parties also help us understand how users interact with our content or offerings. We may also collect contextual or demographic data about our users from third parties, in order to more effectively deliver the Service or content in which we think you would be interested. Unless you have been notified otherwise, all information collected through our authorized third party service providers remains governed by security and confidentiality obligations consistent with this Policy and applicable law.
Some of our Services allow advertisers and their networks to collect and use certain anonymous Information about you (e.g. click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) in order to provide advertisements of interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org.
Cookies and Similar Technologies
- WHY WE COLLECT AND HOW WE USE YOUR INFORMATION
How we use your Information will depend on which Services you use, how you use those Services and the choices you make in your settings. The primary reason we collect Information is to provide and improve our Services, to allow us to work with our partners who contract with us to provide marketing services for their products and services, and to provide you with a more customized experience on our Services.
The following is a summary of more specific ways we may use your personal information:
- To provide payment processing and account management, operate, measure and improve our Services, keep our Services safe, secure and operational, and customize Website content
- To contact you regarding your account, to respond to your requests or questions, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed or as otherwise necessary to provide you customer service
- To send you transactional communications. For example, we might send you emails about your purchase or to confirm your registration for an event. We might also contact you about this policy or our website terms and/or to send an email on behalf of our marketing partners
- To provide other services requested by you as described when we collect the Information
- To share with our marketing partners for marketing purposes or to use for our own marketing purposes. For example, to send you information about events or special promotions, to tell you about new features or products, etc. To learn about your choices for these communications, read Section 8.2 below
- To determine your level of engagement with email or promotional marketing materials that are send to you, including whether you opened an email or promotional marketing materials and/or otherwise engaged with it
- To improve our Services, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience
- For security purposes. To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities and/or attempts to harm our users
- To monitor and improve the information security of our Websites and mobile applications
We also use Information as otherwise described in this Policy, permitted by law, or as we may notify you.
- HOW YOUR INFORMATION IS SHARED
2.1 Sharing by you
Certain Services offered are social by their very nature, so your participation in such a Service will allow others to see your name and/or username, profile picture, social profile, and any other content you upload or disclose through that profile.
2.2 Sharing by us
We may share your Information with third parties as listed below and as otherwise described elsewhere in this Policy:
Subject to applicable laws, we may share your Information with companies with whom the Company is affiliated or related to (e.g., parent company or subsidiaries), and will require such affiliated or related companies to use the Information solely in accordance with this Policy.
We may choose to buy or sell assets. In these types of transactions, customer Information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired or merged, or if we go out of business, enter bankruptcy, or go through some other change of control, Information would be one of the assets transferred to or acquired by a third party
Partners / Sponsors
One aspect of our business is to provide our partners / sponsors information about individuals who might be interested in their products, services or events so they can market directly to those individuals. If you wish to receive a white paper or research report, you will enter Information in order to receive those papers or reports. Similarly, if you register to attend an event, whether it be on-line or in person, you will enter Information in order to attend that event. We share that Information with our partners / sponsors who are offering those events, white papers and/or research reports so our partner / sponsor, or us on our partner’s / sponsor’s behalf, may reach out to you about your interest in the partner’s / sponsor’s products, services or events or related products, services or events. Unless we tell you differently or you consent otherwise, our partners / sponsors do not have any right to use your Information beyond what is necessary to market services, products or events to you. Any uses of your Information by our partners / sponsors will remain governed by security and confidentiality obligations consistent with this Policy and applicable law.
We employ and allow third parties to perform tasks on our behalf, such as payment processing, data management and analytics, marketing, advertising, communication and IT services, and we need to share your Information with them in order for them to provide such products and services. Unless we tell you differently or you consent otherwise, these third parties do not have any right to use your Information beyond what is necessary to assist us in providing such products and services. Any uses of your Information by these third parties will remain governed by security and confidentiality obligations consistent with this Policy and applicable law.
Protection of Company and Others
We reserve the right to access, read, preserve, and disclose any Information that we reasonably believe is necessary to comply with law or court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, interests, or safety of our Company, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Aggregated and Anonymized Information
We also may share (within our affiliated entities or with third parties) aggregated or anonymized information that does not explicitly identify you or any individual user of our Services. From time to time, the Company may provide demographic and statistical information to prospective partners for the purposes of securing advertising and/or for general promotion of the Service. This disclosure will not share any personal information of individual users but is intended to give a broad overview of the Service’s membership.
- 3. THE SECURITY OF YOUR INFORMATION
The security of your Information is important to us. We take commercially reasonable security measures, including administrative, technical, and physical safeguards, to protect your Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Information by selecting and protecting your password and/or other sign-on mechanism appropriately. To help protect your Information, you should not share your account information or password, reuse your password on other sites, or use a password you have used on other sites.
We endeavor to protect the privacy of your account and other Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
- 4. WHERE YOUR INFORMATION WILL BE HELD
In order to provide the Service, the Information that we collect from you may be transferred to and stored at a destination outside of your country and the European Economic Area (“EEA”), and, in particular, the United States. It may also be processed by any service providers appointed by us who operate outside of the EEA and their staff. By submitting your Information, you agree to this transfer, storing or processing outside of the EEA or your country and acknowledge that not all countries guarantee the same level of protection for your Information as the one in which you reside. Data transferred will be treated in accordance with this Policy and, where applicable, the EU General Data Protection Regulation.
- 5. LEGAL BASIS FOR PROCESSING
We will only collect and process Information about you where we have lawful bases. Legal bases include consent (where you have given consent); via contract (where processing is necessary for the performance of a contract with you (e.g. to deliver the Services you have requested)); to protect vital interest; and when we have “legitimate interests”, which includes direct marketing.
Where we process Information based on consent you may withdraw your consent at any time, but that will not affect the lawfulness of the processing of your personal data prior to such withdrawal.
Where we rely on contract, we will ask that you agree to the processing of personal data that is necessary for entering into or performance of your contract with us. We provide a voluntary service; you can choose whether or not you want to use the Services.
Where we rely on legitimate interests as a basis for Information processing, you have the right to object. We may process your Information, including personal data, for the purposes of our legitimate interests or for the legitimate interests of third parties including our partners, provided that such processing shall not outweigh your rights and freedoms. For example, we may process your personal Information to:
- Protect you, us, or others from threats (such as security threats or fraud)
- Comply with laws that apply to us
- Enable or administer our business, such as for quality control, consolidated reporting, and customer service
- Manage corporate transactions, such as mergers or acquisitions
- Engage in direct marketing;
- Understand and improve our business or customer relationships generally
- Enable us and our users to connect with each other, view content, express opinions, exchange information, and conduct business
- 6. WHAT INFORMATION YOU CAN ACCESS
6.1 Right to Access and Control Your Information
We provide many choices about the collection, use and sharing of your Information.
Individuals located in certain states and countries, including California, Nevada and the European Economic Area, have certain rights related to their personal Information. Please see Sections 12, 13, and 14 regarding these rights.
6.2 What Choices You Have
You can always opt not to disclose Information or to disable certain tools on your browser or device. However, this may limit your ability to fully utilize the Service.
You may be able to add, update, or delete Information as explained above. When you update Information, however, we may maintain a copy of the unrevised Information in our records. Please note that some Information may remain in our records for legitimate business reasons even after your deletion of such Information, such as our analyzing aggregated data regarding past usage of the Service (but not in a manner that would identify you personally). Additionally, through Google’s security settings page, you may revoke consent to the use of API Data related to you that was accessed or stored by the Service pursuant to such consent. Company shall delete all such API Data no later than thirty (30) calendar days following such revocation.
If you don’t want to receive e-mail or other communications from us, you can adjust your email preferences from your account, or opt-out by clicking on the link provided in the emails.
To learn more about choices regarding cookies set through the Service, .
- 7. HOW LONG WE RETAIN YOUR INFORMATION
Information you have shared with others (e.g. through comments or other posts) will remain visible after you close your account or delete the information from your own account, and we do not control data that other users copied out of our Services.
- 9. QUESTIONS OR CONCERNS
If you have any questions or concerns regarding our Policy, please send us a detailed message at the address below, and we will try to resolve your concerns.
- 10. YOUR CALIFORNIA PRIVACY RIGHTS
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal Information that we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to the following address: 16850 Collins Ave #112, Sunny Isles, FL 33106. We will respond to one request per California customer each year, and we do not respond to requests made by means other than as set forth above.
- 11. NEVADA PRIVACY RIGHTS
As of October 1, 2019, if you are a Nevada consumer, as that term is defined by the Nevada Senate Bill 220, you may opt-out of the sale of your Personal Information. Personal information for purposes this section means a natural person’s first name or first initial and last name in combination with any one or more of the following data elements when the name and data elements are not encrypted: social security number, driver’s license number, driver authorization card number, or identification card number. Account number, credit card number, or debit card number, in combination with any required security code, access code, or password that would permit access to the person’s financial account. A medical identification number or a health insurance identification number. A username, unique identifier, or electronic mail address in combination with a password, access code, or security question and answer that would permit access to an online account.
To opt out, please contact us at privacy20[at]tenniscourtside.com and title the subject of your email “Nevada Privacy Rights Opt-Out Request”. Please include enough personal information so that we can reasonably verify your identification. In response, we may request additional information from you to verify your identity. We will respond to your request, once verified, within 60 calendar days (with a possible 30-day extension upon notice to you).
For more information about exercising your rights, see the Request to Exercise Individual Rights below.
- 12. EU/EEA DATA SUBJECT RIGHTS
If you access the Website or our Services from the European Union you may be eligible for certain rights under the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”), including the right to lodge a complaint with the data protection supervisory authority of your country if you believe we have breached your data protection rights and we have not adequately addressed your concerns.
In addition to the policies and procedures mentioned above that ensure individuals can enforce their data protection rights, each to access information is available to those whose information is collected about them in the EU, including:
- Finding out if we use your Personal Information, accessing your Personal Information and receiving copies of your Personal Information;
- Withdrawing any express consent that you have provided to the processing of your Personal Information at any time without penalty;
- Accessing your Personal Information and having it corrected or amended if it is inaccurate or incomplete;
- Obtaining a transferable copy of some of your Personal Information which can be transferred to another provider when the personal data was processed based on your consent;
- If you believe your Personal Information is inaccurate, no longer necessary for our business purposes, or if you object to our processing of your Personal Information, you also have the right to request that we restrict the processing of your Personal Information pending our investigation and/or verification of your claim;
- Request your Personal Information be deleted or restricted under certain circumstances. For example, if we are using your Personal Information on the basis of your consent and have no other legal basis to use such, you may request your Personal Information be deleted when you withdraw your consent.
If we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent. When the processing of your Personal Information is for direct marketing purposes, you have the right to object to such processing.
You have the right to withdraw your consent to our collection and/or processing of your Personal Information any time by contacting us. You may seek a copy, correct, amend, transfer, rectify or delete your Personal Information by us at any time for any purposes. Please contact us at privacy20[at]tenniscourtside.com; telephone: 305-887-9008.
You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA and Switzerland are available here.
For more information about exercising your rights, see the Request to Exercise Individual Rights below.
- 13. REQUEST TO EXERCISE INDIVIDUAL RIGHTS
To exercise any of your rights as described above, please contact us as indicated in that section so that we may consider your request under applicable law. Please be aware that your request will not be accepted for review unless you provide the following:
- The name, user ID, pseudonym, email address, or other identifier that you have used to use our Service if you are not a registered user of the service, or have not otherwise previously interacted with us, your first and last name and an address where we can correspond with you;
- State, member state, and/or country in which you are located, as applicable;
- Clear description of the information or content you wish to receive or to be deleted or corrected, or the action you wish to be taken; and
- Sufficient information to allow us to locate the content or information to be deleted, removed or corrected.
For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request.
In addition, please note that, depending on the nature of your inquiry, request or complaint, we may need to verify your identity before implementing your request and may require proof of identity, such as in the form of a government issued ID and proof of geographical address.
We will try to comply with your request as soon as reasonably practicable. However, we reserve the right to refuse to act on a request that is manifestly unfounded or excessive (for example because it is repetitive) and/or, in some cases, to charge a fee that takes into account the administrative costs for providing the information or the communication or taking the action requested.
- 14. LEGAL DISCLOSURES
It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of the Company, our users, personnel, or others. We attempt to notify users about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.
Effective: September 1, 2019